Introducing the timeless elegance of the Sophie sofa, a classic oval-armed design crafted to complement any contemporary home. Its sleek and shiny fabric upholstery exudes sophistication, making it the perfect centrepiece for modern living spaces. With simplistically rounded arms and high-quality textured fabric, every detail is meticulously curated to create a truly refined piece. The enduring appeal of its quality fabric finish ensures year-round popularity. Elevated by tall mirrored legs for added height and effortless manoeuvrability, the Sophie sofa is as practical as it is stylish. Complete with two oblong cushions for an extra touch of elegance, it epitomizes luxury living at its finest.

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Order Placement:

Upon placing your order, our skilled craftsmen begin crafting your bespoke suite. As all our products are made to order, This allows us ample time to create and perfect your unique suite. Delivery dates are confirmed once we receive confirmation that your products have been crafted.

Day of Delivery:

On the scheduled delivery day, our drivers typically depart between 6 – 9 am, depending on the day's route. With multiple drops on a route, our drivers ensure you are prepared by giving you a courtesy call approximately an hour before delivery. Our 2-man delivery team is authorised to bring the suite into any GROUND FLOOR room of your choice. A nominal additional charge of £20 applies per flight of stairs if you require delivery beyond the ground floor. Please note, our delivery drivers do not assemble your sofa. The assembly, facilitated by simple clips, is a straightforward process. However, if you prefer our team to assemble your sofa, an additional charge of £10 will be applied.

Delivery Days:

To optimize convenience, deliveries are scheduled Monday – Friday. This approach allows us to promptly fulfil orders and ensure timely receipt of our products by our valued customers.

Choosing Delivery Date:

Regrettably, due to the substantial order volume across Mainland UK and limited delivery vans, we cannot guarantee specific delivery dates upon ordering. However, we confirm the delivery date one week before the scheduled delivery to provide you with advanced notice. While specific dates cannot be assured, we can guarantee that your order will be delivered AFTER a specified date, mitigating concerns about delivery during your absence.

At SDB, we prioritise efficient delivery and clear communication, ensuring a seamless experience for our valued customers. If you have any further inquiries, please feel free to contact our dedicated customer service team. Thank you for choosing us for your bespoke furniture needs.

We understand that returning a sofa is not an ideal situation, and we appreciate your trust in choosing SDB for your furniture needs. Customer satisfaction is our top priority, and we strive to streamline the process for you, ensuring a smooth journey from purchase to delivery and beyond.

14-Day Money Back Guarantee:

SDB offers a 14-day money back guarantee from the day of delivery. Within this timeframe, you have the option to return your suite and receive a full refund. Please note that all suites must be returned in the same condition as received. We do not accept returns of used items, and goods left outdoors for collection will not be accepted. Unwanted items must be returned in a fully re-saleable condition.

Returning Due to Manufacturing Issues:

If you wish to return your sofa based on a manufacturing issue, we offer a free pick-up service.

Returning Due to Personal Preference:

If you want to return the suite due to a personal preference (not liking the chosen model), you can either swap it for a different model or return the item for a pickup charge of £100.

Self-Return Process:

If you prefer to send the suite back yourself, please provide us with the appropriate tracking information. Upon arrival, we will promptly initiate your refund. All refunds will be processed once the returns are received, checked, and inspected.

Exceptions to Returns:

We regret to inform you that clearance and custom orders cannot be returned, as these items are made to measure and are not resalable.

Return or Repair:

In the unfortunate event that you wish to return your sofa within the 14-day money back guarantee period due to faults or unsatisfactory conditions, please contact us. We will make every effort to rectify the problem without additional charges.

At SDB, we value your satisfaction and are here to assist you throughout the returns process. Thank you for choosing SDB for your furniture needs.